Apple seeks help of “affected” users to trace iPhone battery problems.
In an attempt to track down the reason behind the oft-complained poor battery life of its iPhone OS 3.0, Apple has sought the help of the affected users! Going by the messages on Apple’s support forum, some users of the iPhone have been urged by the company to install power-logging software so that the underlying problem with the battery can be detected.
According to reports from the The iPhone Blog (TiPB), Apple has contacted an “undisclosed number of users;” and has asked them to respond to 11 questions pertaining to their iPhone usage, in terms of battery drain.
The TiPB said that in a note that Apple has sent to the selected users, the company has enclosed an attachment that installs a profile – a developer-level app-provisioning scheme – sets up an Apple-supplied Battery Life Logging utility, to sync battery-life data logs to iTunes.
Talking about the Apple move, on a support thread associated with poor battery performance, a user identified as “mikefradette” said: “Some of you may already have been informed via e-mail by Apple, but for those of you that haven’t, I can assure you that Apple is trying to get to the bottom of this problem.”
Appreciating the Apple move, Aaron Vronko, the CEO of Michigan-based iPhone repair shop Rapid Repair, said that the recent “diagnostics” would likely help Apple in narrowing down the ‘nagging’ battery-related problems!
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